The Main Benefits of MYMAZDA SERVICE

1. Free periodic maintenance costs for services and spare parts for 3 years or 60,000 km (whichever comes first, starting from the date of new vehicle handover), in accordance with the terms in the warranty booklet and owner’s manual.
   Please refer to the tables below for more detailed information:

SUBJECT	MYMAZDA SERVICE (Regular)	MYMAZDA SERVICE (Special Package)
Vehicle Model	Non CX-60	CX-60
Free Service Period (Parts & Labor)	3 years or 60.000 KM	3 years or 60.000 KM
Free Item for Parts & Material Maintenance (Schedule & qty are based on Mazda owners’ manual book)	Free 12 Basic Items : MGO, Ring Washer, Oil Filter, AC Filter, Fuel Filter, Deposit Cleaner, Chamber Active Cleaner, AC Evaporator, Brake Grease, Brake Cleaner and Brake Fluid	Free 16 Basic Items : MGO, Ring Washer, Oil Filter, AC Filter, Fuel Filter, Deposit Cleaner, AC Evaporator, Brake Grease, Brake Cleaner and Brake Fluid, Vbelt Alternator, Vbelt Water Pump, Front Brake Pad, Rear Brake Pad and Panasonic Battery
ERA (Emergency Roadside Assistance)	FREE*	FREE*
MOC (Mazda Owners’Club)	FREE	FREE

Spesifikasi oli MGO adalah 0W-20 atau 5W-30

2. Free ERA (Emergency Roadside Assistance) services with coverage valid within the Jabodetabek area (terms and conditions apply).
   (*) ERA service coverage is limited to the Jabodetabek area and a maximum distance of 30 KM calculated from the incident location to the nearest authorized dealer. Beyond this distance, additional costs will apply and will be the responsibility of the customer (additional costs will be informed and confirmed beforehand).
   
3. MOC (Mazda Owners’ Club) membership card that provides exclusive offers for programs organized by EMI. Benefits will gradually expand over time.

Additional information regarding free periodic maintenance for 3 years / 60,000 KM (whichever comes first):

1. Customers must adhere to the vehicle’s periodic maintenance schedule at authorized Mazda dealers every 6 months / 10,000 KM (whichever comes first) to ensure:
   a. Safety and comfort while driving at all times.
   b. The program benefits remain valid and can be enjoyed.
2. The service booklet must be brought and handed over to an authorized Mazda dealer every time periodic maintenance is performed.
3. If, during periodic maintenance, it is determined that additional parts replacement is needed, which is not included in the list above and is not covered under the warranty, the dealer will inform the customer accordingly. This will include providing an offer for the replacement of the required parts at the applicable prices at that time.

Additional Important Information

To ensure you receive optimal service, please always prepare your personal and vehicle documents (STNK) for any communication with the Mazda Contact Center or ERA (Emergency Roadside Assistance).

Questions & Answers

1. Can MYMAZDA SERVICE ownership be transferred to the next owner?
   • Yes, it is tied to the vehicle, so ownership can be transferred if the vehicle is sold to a new owner, as long as it is still within the valid period and complies with the terms outlined above.
2. Can customers purchase a vehicle without MYMAZDA SERVICE?
   • No, they cannot.
3. Can MYMAZDA SERVICE be converted into cash or other forms, such as discounts?
   • No, it cannot.
4. Can MYMAZDA SERVICE be extended after the period ends?
   • Currently, it cannot.
5. Which Mazda vehicle models are eligible for MYMAZDA SERVICE?
   • All Mazda vehicles: Mazda2, Mazda3, Mazda6, Mazda CX-3, Mazda CX-30, Mazda CX-5, Mazda CX-8, Mazda CX-9 (FWD & AWD), Mazda MX-5, and Mazda CX-60.
   • Additional Mazda models will be confirmed in the future.
6. Is MYMAZDA SERVICE sold separately and applicable to Mazda vehicles other than those mentioned above?
   • No, it is not.
7. Are there any other benefits from MYMAZDA SERVICE aside from those mentioned?
   • In addition to enhancing the vehicle’s resale value, many more benefits will be added over time.